RPA can have a significantly greater ROI (30-200%) than traditional SaaS or IT led solutions in a short time frame (12 months). Talent acquisition is yet to fully benefit from this technology capability. We are re-posting an interview from McKinsey in conversation with Leslie Wilcocks, Professor of technology, work and globalisation at LSE's department of management.
Enjoy: WillcocksMcKinseyNov2016The-next-acronym-you-need-to-know-about-RPA-robotic-process-automation.pdf